Friendly Tech Help in Bo'ness

If you need tech help at home in Bo’ness, I’m just across the Kinneil from my base in Falkirk—a short, straightforward drive. I’m Joshua from Falkirk Tech Help, and I visit homes across Bo’ness to help with phones, laptops, WiFi, printers, smart TVs, and more.

In-home tech support for Bo’ness

Bo’ness has a mixed community—families, older residents, and people of all backgrounds who simply want their technology to work without having to be an expert. That’s exactly who I’m here for.

There’s no requirement to understand what’s wrong with your device or to know any technical terms. You just tell me what it’s doing—or what it’s not doing—and I’ll work it out from there. I’ll explain everything I find and everything I do in plain language, without making you feel like you should already know it.

Common problems I fix in Bo’ness

Slow computers and laptops—a computer that takes five minutes to start, or freezes when you try to open your email, is one of the most common complaints I hear. In the majority of cases it can be fixed properly without buying a replacement—it just needs the right attention.

Phone setup and transfers—whether you’ve just got a new phone and can’t face the setup process, or your current phone is playing up, I’ll come out and sort it. I handle the transfer of contacts, photos, and apps so nothing gets lost.

WiFi and broadband—living on the Forth estuary, some properties in Bo’ness can have varying broadband quality. If your connection is unreliable, I can investigate the cause and advise on the best solution—whether that’s a router settings change, a new router, or a WiFi extender to cover the whole house.

Smart TVs and streaming services—a smart TV that won’t connect to BBC iPlayer, or a Netflix subscription that’s set up on the wrong account, is a surprisingly common frustration. I’ll get everything connected and working properly, and show you how to use it.

Scam protection and online safety—scam calls and phishing emails are a serious issue and are unfortunately very common. I can check your devices, talk through what to look out for, and make sure your accounts are set up with proper security.

A personal, reliable service

I work on my own, which means it’s always me you’ll deal with—from the first phone call to the end of the visit. I have a 1st Class degree in Computer Science, a background in training and teaching, and I genuinely enjoy helping people with technology rather than just getting the job done as fast as possible.

The rate is £50 per hour with a no fix, no fee guarantee. No call-out charge, no hidden fees.

Book a visit in Bo’ness

I’m available 7 days a week, 8am to 6pm. Call or WhatsApp me on 07944 156 453 to tell me what’s happening—no obligation, no jargon.